FAQs

Wabel is a B2B matchmaking company revolutionizing the FMCG industry by facilitating genuine one-on-one conversations between buyers and suppliers through our B2B Smart MeetingsTM. With our annual category summits and a single online platform powered by Needl, we create meaningful connections that drive growth and collaboration.

Wabel covers a wide range of FMCG categories including: ● Food & Beverage ● Beauty & Personal Care ● Household & Cleaning Products ● Pet Care ● Health & Wellness ● Private Label and Brand manufacturers

Wabel helps the buyers in discovering new, vetted suppliers globally in a time-efficient format. You’ll receive a curated meeting agenda based on your sourcing needs which will save you weeks of research and outreach.

Participation for buyers is generally free. This is subject to qualification and alignment with sourcing categories.

Our team at Wabel will work with you to define your sourcing criteria. Then, you will receive a personalized schedule of pre-arranged 30-minute one-on-one meetings with relevant suppliers.

Yes. You can join Wabel’s digital summits from anywhere via video meetings.

Wabel stays at the forefront of FMCG trends: such as the rise in organic, clean labels, meal kits, and global flavours, matching suppliers with buyers actively sourcing these categories, especially in dynamic regions like MENA.

You can contact our team to apply. Once qualified, you will be able to choose a package that includes access to matchmaking meetings, presentation tools, and branding opportunities.

In the selection process, Wabel invites verified decision-makers from top retailers, e-retailers, and distributors across Europe, the Middle East, Asia, and North America.

● A schedule of qualified 1-on-1 meetings with buyers ● A branded company profile in our matchmaking platform ● Guidance from our Customer Success team ● Post-event follow-up support and access to meeting notes

Wabel uses data-driven insights and expert screening to pre-qualify suppliers based on certifications, production capacity, category relevance, and compliance with sourcing criteria. Buyers and suppliers receive curated schedules of 12 to 20 pre-arranged, 20-30 minute, one-on-one meetings tailored to mutual sourcing goals

Yes. Each supplier receives a guaranteed number of pre-scheduled meetings aligned with their category and offer.

The Wabel platform is a proprietary matchmaking tool that helps participants to manage their profile, meeting preferences, and schedules. It also supports video meetings during virtual events.

Absolutely. Our dedicated Customer Success team is available before, during, and after the event to help optimize your experience and maximize results.

Yes. You’ll receive post-event summaries and can continue conversations directly through the platform.

Visit www.wabel.com and click “Join as a Buyer” or “Join as a Supplier” to apply. Our team will get in touch to guide you through the process.

Yes. You can request a demo or an introductory call with our team to better understand how Wabel works and whether it’s a fit for your business.

Yes, Wabel utilizes a secure, cloud-based infrastructure, allowing access from any location and device with internet connectivity.

The platform is web-based and compatible with modern browsers (Chrome, Firefox, Edge, Safari) on both Windows and macOS. For video meetings, a stable internet connection (minimum 3Mbps upload/download), a webcam, and a microphone are required.

Currently, Wabel does not offer an open API for external integrations. However, participants can export meeting data and summaries in common formats (such as CSV or PDF) for import into their systems. For enterprise-level integration needs, contact the Wabel team for custom solutions.

Yes. Organizations can designate several users with individual logins, assign roles (e.g., admin, delegate), and coordinate internally before and during events.

All user and event data are stored in EU-based secure data centres. These centres are compliant with GDPR regulations. Data is encrypted both in transit and at rest.

Wabel’s platform follows industry best practices for security! This includes SSL encryption, routine audits, and regular vulnerability testing. For specific certifications (e.g., ISO 27001), please request documentation from the Wabel team.

Only authorized Wabel staff, event organizers, and your confirmed meeting partners have access to your information. This is strictly for the purposes of matchmaking and facilitating the event.

Yes. Both buyers and suppliers can share their screens to display presentations, product catalogs, or contracts during their meetings.

Yes, meeting notes, chat logs, and any shared documents can be downloaded after the event through your profile dashboard.

A live support team is available via chat and phone during all events. Troubleshooting resources and FAQs are accessible directly on the platform’s help desk.

Yes. Wabel offers onboarding webinars, tutorial videos, and personal training sessions prior to events.

The platform automatically updates your agenda in real time and notifies both parties via email and in-app messages if there are any changes or cancellations.

Absolutely. All data handling complies with GDPR and other relevant international privacy regulations. Your data is never sold or shared outside the platform’s scope.

Wabel’s platform is designed according to WCAG accessibility guidelines, ensuring compatibility with screen readers and keyboard navigation.